Privacy Policy

Effective Date: 04/12/25

At Palmaura, your privacy is important to us. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website www.palmaura.com. 

This policy is issued on behalf of Palmaura LLC, so when we mention "Palmaura", "we", "us", or "our", we are referring to Palmaura LLC as the company responsible for your information under this Privacy Policy.

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, we collect information as you browse, such as the pages or products you view, referring websites, and your interactions with the Site. This is known as Device Information.We collect personal information you voluntarily provide during:

• Account registration
• Checkout and payment
• Newsletter sign-up
• Contact form submissions

This may include your:

• Name
• Email address
• Shipping & billing address
• Phone number
• Payment details

We use the collected information to:

• Fulfill orders and deliver products
• Process payments and refunds
• Communicate with you (order updates, promotional emails, customer support)
• Improve your shopping experience on the Site
• Screen for potential fraud or security risks
• Comply with legal obligations

We do not sell or rent your personal information.However, we share information with trusted third parties who help us run our business effectively, including:

• Payment processors
• Shipping providers
• Email marketing platforms
• Analytics tools (e.g., Google Analytics) These providers are required to handle your information securely and lawfully.

We use cookies to:

• Remember your preferences
• Analyze site traffic and user behavior
• Provide targeted advertisements (only with your consent, where applicable)

You can control or disable cookies through your browser settings, though this may affect your experience on our Site.

If you are a resident of the European Union (EU), United Kingdom, California, or other regions with privacy rights:

• You have the right to access, correct, or delete your personal information.
• You may object to certain uses of your data or withdraw your consent at any time.

To exercise your rights, please contact us at: info@palmaura.com

We retain your personal information for as long as needed to fulfill the purposes described in this policy (including for tax, accounting, or legal purposes) unless you request its deletion.

Our Site may contain links to other websites. We are not responsible for the privacy practices of those third parties. Please review their policies directly.

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. Use the Site at your own risk.

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, you can contact us at: info@palmaura.com